Frequently Asked Questions

Q: Where can I take my exam?

A: A private work-space such as a quiet office is ideal. Busy locations, such as a library or café, will not provide you the privacy or serenity you need (and our proctors will not allow it!)

Q: What equipment do I need?

A: Exams can be taken on a desktop computer or laptop (Sorry your tablet is not supported) with a working built-in or external webcam and microphone.

Q: Do I need to do anything special with my computer before the exam?

A: Yes but don’t worry, it is pretty simple.

• You will need an internet browser with pop-up blocker disabled. (We even have links on  to do that for you!)
• Internet connection with at least 2 Mbps download and 2 Mbps upload speeds. Don’t know your Internet speed? Run a speed test at: http://www.speedtest.net

Q: How do I get my exam code?

A: After you purchase the exam voucher on our store (or through your favorite exam vendor) you will will receive an email with an access code. KEEP THIS CODE, our proctor needs it to open up your super secret exam!

Q: But wait, I have so many more questions?

A: No worries our Exam Scheduling Instructions provide step-by-step instructions for you to follow. Breathe deep and exam on!